Newsletter

SHRM-GT September 2018 Newsletter Print

National Speaker Event

September 11, 2018

National Speaker: Jennifer Blackmon
Corporate Director, Culture Transformation, The Ritz-Carlton Leadership Center
Jennifer Blackmon

Click here to read more about Jennifer Blackmon!

 By exploring the award-winning business practices of The Ritz-Carlton, you will discover how a service excellence culture results in engaged employees and customers. You  will be guided through The Ritz-Carlton Gold Standards, the foundation of our iconic, global brand. You will also visit our key processes, such as onboarding and empowerment that lead to legendary service, sustainable success, and customer loyalty.

In this presentation, we look forward to learning about:

- Utilizing The Ritz-Carlton Gold Standards to help keep business practices simple.
- Discovering how your level of engagement drives both employee and customer engagement.
- Learning how the psychology of service creates empowerment, and what empowerment can do for your organization.

Some of the topics we will be discussing are:

- The Ritz-Carlton Culture: Through this in-depth review, you will learn about The Credo, Motto, The Three Steps of Service, The Employee Promise, and the 12 Service Values of The Ritz-Carlton. 
“The Systems Behind the Smiles”: One cannot extend legendary service without having robust systems and processes in place- including the onboarding process, and employee recognition.
Employee and Customer Engagement: The foundation of driving customer engagement is having engaged employees- an introduction to the 3 levels of employee engagement and how to personalize them.
The Importance of Empowerment: Empowering your employees is an imperative component of legendary service, including how these guidelines reduce problem resolution costs and create consistently exceptional service.

PRICING:
Members: $70

Non-Members: $90
Register 3+ Attendees (Including Non Members) and receive $70 rate!


Thank You to our Sponsors




HRCI APPROVED & SHRM APPROVED
1.5 HOURS
Early Bird Member Rate Deadline: Thursday, September 6th at 12:00 PM

REGISTER NOW

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Save the Date

Creating a Culture of Inclusion

When: October 9, 2018
Time: 11:00 AM - 1:00 PM
Where: Sheraton Tucson Hotel & Suites
            5151 E. Grant Road
            Tucson, AZ 85712

Speaker: Ginger Martin

                           
To read more about Ginger, click here

REGISTER NOW

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Celebrating Innovation in the Workplace

 


Sponsorships now available!
- Event Sponsor $5,000
- Saguaro $2,500

- Cholla $1,500
- Prickly Pear $1,000
- Barrel $500
- Display Table Only $400
- In Kind Sponsorships Available

Click Here to Learn More

REGISTER NOW

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Welcome New Members

HR MEMBERS:

  • Carrie Rowley
  • Nissi Simmions
  • Joe Myers
  • Wendi Bradshaw
  • Luz Encinas
  • Claudia Lopez
  • Natallia Johnson
  • Crystal Hamann
  • Ray Mendonca


BUSINESS AFFILIATES

  • Karrie Reaney
  • Bryan Yates
  • Deanna Frances
  • Etirza Clark
  • John Klippstein

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Mentorship Program Orientation

Orientation for Tucson’s first Mentorship Program; chaired by Cynthi Knight, was held Friday, August 3 for our new SHRM-GT Mentees and Mentors.  After a networking breakfast, we learned about guidelines for the Mentorship Program, participated in some skill building around active listening skills and spent structured time building relationships between the new Mentors and Mentees.  The goal of SHRM-GT Mentorship Program is to promote a model of excellence in the Human Resources community by providing real world experiences and on-going support for the Mentee’s professional and personal growth.  We currently have 28 participants.

If you are interested in participating as a Mentor or Mentee next year, please contact Cynthi Knight at CynthiKnight5@gmail.com.

 

 

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Did You Know?

Did you know SHRM-GT is social? 
Follow us on Social Media!

Facebook:
@SHRMGT

Twitter:
@SHRMGT

LinkedIn:
@SHRMGT

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Volunteer Opportunities

 


SHRM-GT is a success because of our amazing members and
 WE THANK YOU!

Please contact Engagement Chair, Lisa Peele, For more information: 
Lisa220@gmail.com



Current Committee Needs:

Diversity and Inclusion Committee 
SHRM-GT Diversity & Inclusion Committee is dedicated to providing opportunity and education for HR leaders in our community, grounded in respect and appreciation for individual differences. The Committee endorses a broad definition of diversity, and seeks to provide programs and resources that enhance knowledge and encourage understanding of diversity. The Committee strives to provide leadership for HR community by promoting diversity and inclusion in the workplace and developing programs that support diversity education and awareness.

Contact: Kellee Lemons, Committee Director • kellee.lemons@gmail.com

Community Outreach Committee
The Community Outreach Committee’s goal is to improve SHRM-GT’s overall prestige and visibility, and to become a resource and authority on HR matters within Southern Arizona. We manage the Chapter’s community outreach efforts by acting as the liaison to community groups, connecting HR professionals with SHRM-GT, and current members with external business organizations and vice versa. Further, we provide PR and local publication support to the chapter.

Contact: Trish Kordas, Committee Director • tkordas@tucsonfcu.com
              
Professional Development Committee 
The Professional Development Committee is committed to offering enriching opportunities for human resources professionals to expand their HR Body of Knowledge, further develop their HR Competencies, and provide a chance for seasoned professionals to give back and keep up-to-date with the latest materials. Study Groups are offered twice a year using the SHRM Learning Materials and led by subject matter experts in preparation for certification exams. Obtaining your SHRM-CP or SHRM-SCP can be challenging, but the structured content and supportive group setting has proven to provide a high pass rate on the exam.

Contact: Cynthi Knight, Committee Director • cynthiknight5@gmail.com 

Workforce Readiness Committee  
The Workforce Readiness committee’s goal is to enhance career education and the employability of our future workforce. By partnering with area high schools and colleges, the committee seeks to deliver and facilitate training sessions on career skills, such as resume writing, interviewing, soft skills, personal branding etc.

Contact: Sherri Smith, Committee Director • ssmithbass@gmail.com

 

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SHRM-GT Job Board

SUBMIT AN AD 

Senior Human Resources Consultant

Pima Community College

Job Posting
Aug. 15, 2018

 

Principal Compensation Analyst

Ventana Medical Systems/Roche

Job Posting
Aug. 29, 2018

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